RM-Terex opened two new dealership centers in the Urals
October 30, 2018, Russia, Moscow. RM-Terex continues to expand its sales and service network across Russia. Two new centers were opened in the Urals this autumn.
The new centers for providing services to RM-Terex customers were opened in Magnitogorsk and Kurgan. Both centers are owned by the Avtodorkomplekt Group, a well-established road construction and specialized equipment dealer operating in the Ural Federal District.
The Kurgan office focuses on servicing customers throughout the Kurgan Region. The Magnitogorsk center is meant to operate as an additional office representing the dealer in the Chelyabinsk Region. Both centers have already started operating; they provide the full range of customer services.
Vladimir Itskov, Sales Director of RM-Terex:
“Building up confidence with the customer for your brand starts from the first days when both the equipment and the servicing company are introduced to the customer. Therefore, quick and easy access to the entire range of services plays a pivotal role when choosing the right equipment supplier. The intention of getting closer to customers was the key factor underlying the decision to open two new centers in neighboring regions.”
RM-Terex comprises large Russian machine-building plants: Tverskoy Excavator, Bryanskiy Arsenal, Chelyabinsk Road Construction Machines, and Zavolzhsky Crawler Vehicle Plant. The main products are: backhoe loaders, wheel and crawler excavators, motor graders, and amphibious all-terrain vehicles. The product line also includes front loaders, forklifts and industrial handlers.
The production complexes and engineering centers are located in Tver, Trans-Volga Region, Chelyabinsk, and Bryansk. Sales and technical support including warranty and maintenance services as well as spare parts procurement are offered through dealership centers in Russia and CIS countries. All products have the official “Made in Russia” status.